Refund policy

Refund Policy

At Salus, customer satisfaction is our priority. If you are not completely satisfied with your Laundry Fish pet hair remover, we are here to help.

30-Day Money Back Guarantee

You may request a refund within 30 days of receiving your order.

To qualify for a refund:

  • The product must be unused or in acceptable condition.
  • You must provide proof of purchase.
  • You must contact us before returning the product.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days with photos or videos showing the issue. We will review your request and provide a suitable solution.

Refund Process

Once your refund is approved:

  • Refunds will be issued to your original payment method.
  • Processing times may vary depending on your payment provider.

Non-Refundable Items

Refunds may not be available for:

  • Products damaged due to misuse.
  • Items returned without prior approval.
  • Orders with incorrect shipping information provided by the customer.

Contact Us

For refund requests, contact:

Email: